FAQ
Finding Inspiration and Healing in Every Turn
Frequently Asked Questions
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Is couples therapy covered by Medicare? No, couples therapy is not a Medicare-rebatable service in Australia. Any providers offering this should be approached with caution. It’s important to entrust something as vital as your relationship to qualified professionals.
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Does Catherine support individuals, or just couples? While Catherine specializes in couples and marriage therapy, she also supports individuals to live their best lives possible, offering personalised guidance and support.
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Is the Relationship Health Test included and utlised in couple therapy sessions? The Relationship Health Test is paid for separately unless you choose a discounted package option, which includes the test along with additional savings on your sessions. All couples must complete this test before entering into marriage or realtionship counselling.
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Can private health funds provide rebates for couples counselling? Some private health funds offer small rebates, but the discount package options available through The Edge Counselling generally offer better value than private health rebates.
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What if I’m struggling financially? If you are experiencing financial difficulties, please reach out. We are open to discussing flexible arrangements to ensure you get the support you need.
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How are bookings and payments handled? All bookings are made online and processed securely through Halaxy, a trusted diary system used by many GPs and specialists across Australia.
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What is the cancellation policy? There are no cash refunds. However, credit for future sessions will be provided if you cancel with at least 48 hours’ notice, or 24 hours in advance for a medical emergency.
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Can the Relationship Health Test be taken on its own? Yes, the test can be taken as a standalone option. Answers are private, but both partners will receive a 10-page report outlining the strengths and challenges of their relationship.
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What’s involved in the Relationship Health Test before couples therapy? Before the first session, both partners will receive a questionnaire link via email, which takes about 30 minutes to complete. Each partner’s answers remain private, and only the couples counsellor will see the full 25-page facilitator’s report, covering key areas of growth and challenges. This process saves time and money by offering clear insights right from the start.
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Private Health Rebates? What kind of discounts are available for couples counselling? Discounted package options include the Relationship Health Test and provide greater savings than any private health rebates.
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Does The Edge Counselling offer online or in-person sessions?
Yes, we offer both online sessions via Zoom and in-person sessions in Perth, giving you flexible options to suit your schedule and preferences. -
Who is Cameron Mae and what does she offer?
Cameron Mae is our qualified Youth Coach, working with individuals aged 12 and upwards, including adults who prefer a younger therapist. Despite her youth, Cameron is a highly knowledgeable, capable, and strong practitioner with a wealth of wisdom and experience.
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